In the day and age that we live in, it’s possibly more important than ever for Railpen, the administrator of the Railways Pension Scheme (RPS), to ensure our members’ pension savings and personal data are kept and managed with extreme care and attention.  

Safety and security sit very high on our agenda and are top priority for our people. We value the trust that members place in us as custodians of their data and pension money. And, we work tirelessly to ensure they are fully protected and secure.

What we do to achieve this

• We handle your data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
• We hold one of the most reputable and trusted international standards for information security ISO 27001.
• We have robust controls and procedures in place and provide secure infrastructure to reduce the risks of unauthorised access to your information.
  

How we do it

We are fully committed to ensuring we stay on top of and have the latest security measures in place. We do this by utilising internal expertise and high-tech solutions. Here are some of the steps we undertake to ensure the safety and security of your pension:

• We ensure our systems have the latest security measures applied to stop anything harmful from trying to get in
• We continuously assess security controls for effectiveness
  

We aim to raise awareness of the importance of observing safety and security practices with colleagues across all levels of the business. We’ve put some steps in place to ensure they do this, including a mandatory e-learning module and regular cyber security awareness briefings to all users of Railpen systems and information.

Want more information?

Read how to spot – and report – different types of fraud at actionfraud/police.uk

For more details about spotting pension scams, and what to do if you’ve been targeted, visit pensionwise.gov.uk/scams