Tel: 0800 012 1117

Your future starts here

Planning for your retirement has never been easier with your myFund account.

The global Microsoft issue is impacting some services, including our emails. You may experience issues with email one-time passcode (OTP) authentication when logging into your account. SMS authentication is not impacted.

The website will be undergoing maintenance between 5am and 2pm on Saturday 14th November 2026. You will be unable to log into your online account during this time. We're sorry for any inconvenience this may cause you.

Have you been contacted by Validentity/The Tracing Group?  Learn more about the work we’re doing to check members are receiving the right benefits.

What do you want to do today?

Use the quick links below to find the information you need. You can log in to your myFund account to ask for an estimate, make a nomination, switch your investment funds, check your details, and more...

What’s going on in the pensions world?

Keep up to date with the latest pensions news and developments in the Fund.

Microsoft outage

Nov 13, 2026
There is a global Microsoft issue impacting some services, including our emails. All of our other services are operating as normal.

Please be assured that any payments due are not affected. 

It may take us longer than usual to reply to emails. 

You may experience issues with email one-time passcode (OTP) authentication when logging into your myFund account. SMS authentication is not impacted. 

If you have an urgent question or issue, please log in to your myFund account if you are able, or call us on 0800 012 1117. 

We are experiencing a high volume of calls, so please bear with us.

Thanks for your patience. 

Where are you on your retirement journey?

Whether you’re just starting to pay into your pension or you're already taking it, we've got information to support you.